privacy policy

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Privacy Policy

XtraSku understands that your privacy is important, especially when providing sensitive, personal information on the Internet. This Notice governs our Privacy Policy and applies to all users of this Web Site, whether or not a transaction is conducted during a browser session.

Who we are

Our website address is: https://xtrasku.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

E-Commerce Related Policies

Industry regulatory disclosure requirements

XtraSku engages in displaying and selling products that are deemed age restricted by the FDA and thus we are required to collect information about you to verify your age during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • Age: you must be 21 or older to view, review or purchase items from XtraSku.com

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your age, name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for a time required to comply with IRS accounting regulations. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

A limited number of members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

AgeChecker.Net is used to verify age. Their policy policy can be reviewed by going to: https://agechecker.net/

 

Payments

We accept payments through Authorize.Net. When processing payments, some of your data will be passed to Authorize.Net, including information required to process or support the payment, such as the purchase total and billing information. You can review Authorize.Net’s polic by going here: https://www.authorize.net/about-us/privacy/

How Secure is My Information?

Your personal information is only accessible to a limited number of qualified XtraSku employees who are provided a secure password in order to gain access to database information. While we take commercially reasonable measures to maintain a secure Site, electric communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place. We will not be liable for any such occurrences. You will find that almost all Internet e-commerce providers make this same claim, especially if they establish privacy policies such as this one.

Does XtraSku Share the Information it Receives?

Any information we gain through our use of community polls, surveys, cookies, session tracking or anything else, is used internally and for the sole purpose of providing you better service. Under no circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever.

There is one exception: If you purchase an item that is drop-shipped directly from the manufacturer, we have to inform them of the details of the order such as product name, quantity, price, delivery name and delivery address. Otherwise we can’t get the product you purchased to you efficiently and without extra shipping fees. Make sense? That said, we will not share your credit card information or any other information unrelated to pulling, boxing and delivery of your purchased item(s). If you are on our mailing list and you ask us to remove you, we will do so immediately and will not attempt to sell your information. The XtraSku family respects your privacy.

Why are Minors not Allowed to Browse, Shop or Purchase from the XtraSku Site?

This is obvious to XtraSku but not so obvious for many others.

Generally, nobody wants children to have access to Alcohol, Nicotine or any other product or device for which there are inherent health hazards. It is astounding to us that some politicians claim the Vape industry targets children and teens because of all the candy and dessert flavors on the market. Just think about how ridiculous that is. Ok, we’ll capitulate on the fact that in ANY industry, there are a few creeps, but in no way should an entire industry be judged by the bad actions of a few. Oh, and how funny is it that the Liquor industry does the same with their product offerings and nobody says a peep. When we were kids, Vodka was Vodka. Now you can get all kinds of flavored Vodka. The same goes for just about all liquor products on the shelf. Pretty hypocritical don’t you think? Ponder that and see how many more scenarios you can come up with and you’ll quickly determine how politicians, big Pharma and big Tobacco really operate – but, we digress…

The products listed for sale are targeted only for adults, 18 years or older. XtraSku does not intentionally collect or solicit personal information from or about anyone under the age of 18. If we discover we have received any information from an individual under the age of 18 and in violation of this Policy, we will delete that information immediately. If you believe XtraSku has any information from or about anyone under the age of 18, please contact us with all the details necessary to help us investigate and we will do our best to resolve it.

Privacy Policy Chages

XtraSku strives to do the very best for our customers. Sometimes that goal requires alterations to our way of doing business. Therefore, our Privacy Policy and the Conditions of Use may also change. We might e-mail periodic reminders of our Notices and Conditions, unless you have instructed us not to. You should check our Web Site frequently to view recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of your personal information without the consent of the person(s) that would be affected by a change.

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